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Animal Intake

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Found a Stray or Concerned About an Animal’s Safety?

If you’ve found a lost pet or you’re worried about an animal’s wellbeing, thank you for caring— you don’t have to figure it out by yourself. We’re here to help.

What to Do If You’ve Found an Animal

A person holding a lost kitten

1. Make sure it’s safe

If the animal seems friendly and you feel comfortable, try to contain it in a secure yard, garage, or pet-safe area.

ID tag of a dog with information

2. Look for ID

Check for a collar or tags, and take a clear photo of the animal.

Sharing of lost and found animals in social media

3. Note the details

Where and when did you find the animal? Any unique markings or behavior?

Refer to our Lost and Found Page for further instructions.

Lost and Found Pets

Bringing an Animal to the Shelter

If you need to bring a found animal to us, please call first during open hours to verify space availability. If you’re unsure whether it’s the right step, feel free to call us. We’re happy to guide you.

Once you arrive, our team will help you fill out a short intake form and begin evaluating the animal’s condition and situation.

Address

1033 Union School Road, Gallatin, TN 37066

Hours of Operation

Animal Intake
 Tuesday - Saturday: 10 AM - 4 PM (excluding holidays)
Please call ahead (615) 452-2400

What Happens Next

We hold stray animals 5 days to give their families a chance to find them. During this time, we check for microchips, monitor health and behavior, and post photos of incoming animals on Facebook and Shelter Manager.

If no one comes forward —we begin the process of finding them a safe, loving home.

Not Ready to Bring Them In Just Yet?

If the animal is friendly and you’re able to care for them temporarily, ask us about being a foster. This keeps space open in the shelter and gives the animal a quieter environment. We’ll support you with supplies and guidance.

Spread the Word

The more eyes, the better!
  • Post to local lost & found pet pages on Facebook, Nextdoor, and PawBoost.
  • Hang flyers nearby with a photo and contact info.
  • Let neighbors know—someone might recognize them!
View Our Intake Pets

When to Call Animal Field Services

Some situations call for extra help:

  • The animal is injured or sick.
  • You’ve witnessed neglect or cruelty.
  • The animal is aggressive or dangerous.
    In these cases, don’t wait—contact our Animal Field Services team right away. They’re trained to respond safely and effectively.
(615) 452-2400

Thank you for being part of the compassionate community that cares for animals in Sumner County.

Whether you’re helping a stray, asking questions, or just looking for guidance—we’re always here for you.

PAWS & PUMPKINS IS BACK FOR ITS 3RD YEAR! 

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